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Pavion Strengthens its Security and Fire Business Unit Nationwide with RFI Acquisition.
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Rate Central Station
1. Were you greeted appropriately and positively by our Operator? If you remember your Operator's name, please add it to the comment section below.
Yes
No
Greeting
Add any extra comments below.
Please add the Operator's name if you remember it.
2. Was your call answered within 3 rings?
Yes
No
within 3 rings
Add any extra comments below
Please comment on the speed with which your call was answered.
3. How satisfied were you with the way your call was handled?
Very Satisfied
Somewhat Satisfied
Neutral
Somewhat Dissatisfied
Very Dissatisfied
Add any extra comments below
Please explain why you were satisfied or dissatisfied with your call.
4. Did your call get routed to another department for resolution?
Yes
No
Add any extra comments below
Please add which department you were transferred to.
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